Returns and Refunds Policy
Basic return, refund, cancellation, chargeback, and reversal rules.
Final sale default
All auction wins, card purchases, and completed pack openings are final sale unless Lafa approves an exception or applicable law requires a different result. We do not offer returns or refunds for buyer's remorse, market-price changes, grade disagreement, or condition details visible or disclosed before purchase.
Eligible issues
Lafa may approve a cancellation, refund, credit, replacement, or return for duplicate charges, cancelled orders, unfillable orders, wrong item, material listing error, failed authenticity review, or loss or damage before delivery.
Return approval
Returns require Lafa approval before anything is shipped back. We may require photos, video, packaging, tracking, identity checks, carrier documentation, or other evidence, and returned items must be in the same condition received.
Timing
Wrong-item, damaged-delivery, or missing-delivery claims should be reported within 3 calendar days of delivery or the expected delivery date. Refunds, if approved, are sent to the original payment method or issued as Lafa credit at Lafa's discretion.
Packs
Completed pack openings are generally not returnable or refundable because a real card is assigned immediately and idempotently. Failed, duplicate, or voided pack transactions may be corrected through refund, credit, or reversal.
Chargebacks and abuse
Payment failures, disputes, chargebacks, unauthorized returns, or policy abuse may cancel settlement, reverse ownership and ledger entries, restrict accounts, pause shipments, and require support review.